Soluciones Tecnológicas Modotrex, S.A. de C.V. (hereinafter "Add Host") provides this Privacy Notice (the "Notice") to inform customers and other individuals (collectively, "you") who access the website https://add-host.com/ (hereinafter the "Site") about how Add Host collects, uses, stores, or otherwise processes personal data. By using our Services, you understand that we will collect and use your personal data as described in this Privacy Notice.

Collection of Personal Data

You can choose whether to visit our websites, install our applications, or provide us with personal data. However, if you do not provide certain personal data, you may not be able to use some features of our Services.

Personal Data We Collect from You

You provide us with personal data about yourself when you:

• Full name
• Email address
• Banking information if you wish to contract any of our Services

Examples of the categories of personal data you may provide include:

• Identifiers and contact information: This includes your name, email address, postal address, phone number, or electronic signature.
• Commercial information: This includes billing and payment information (e.g., credit card number, expiration date, visual cryptogram), products or services purchased.
• Other contact data: When you grant permission, information about your authorized contacts (e.g., name, email address) and a contact image (if uploaded) on your device that can be used to save as your profile picture on your account.
• Customer service and communications information: This includes questions and other messages or feedback you directly send us via online forms, email, or through our opinion surveys or customer service channels. If you use any of our chat functions, we may collect the personal data you voluntarily provide during your interactions, such as your name, email address, contact details, or any other information you choose to share and keep a transcript of your chats for the purposes stated in this Notice.

Personal Data We Collect Automatically

We may automatically collect personal data about you and your devices when you use our Services, including when you visit our websites or applications without logging in. This data may include, but is not limited to:

• Device data: This includes IP address, unique device identifiers, and device attributes such as operating system and browser type.
• Usage data: This includes web log data, referring and exit pages and URLs, platform type, click counts, domain names, landing pages, pages and content viewed, and the order of those pages, time spent on specific pages, dates and times you used our Services, frequency of use, error logs, and other related information.
• Transaction data: This includes IP addresses and authentication methods of transaction parties, subject lines, action history related to a transaction (e.g., review, sign, activate features), and information about the devices of those parties.
• Marketing and advertising data: This includes your interests based on your use of our Services and other websites and online services, preferences related to receiving our marketing materials, communication preferences, and preferences for specific products and services.

Some of the information we collect automatically is captured using cookies, which are text files containing small amounts of information that are downloaded to your device, or related technologies such as web beacons, local shared objects, and tracking pixels, to collect and/or store information. For more information about cookies and related technologies, including details on how to opt-out, please see our [Cookie Policy] (Cookie Policy URL).

Use of Personal Data and Legal Basis for Processing

In general, and subject to applicable legislation, we will use your personal data to provide, maintain, and improve our Services, develop new Services, and market our products and Services of Add Host.

If applicable data protection legislation requires a legal basis for processing, and if Add Host acts as the data controller, our legal basis for collecting and using the personal data described in this Notice will depend on the type of personal data and the specific context in which we collect or use it. Generally, we only collect or use personal data when we need it to perform a contract with you or when the processing is related to our legitimate interests and is not overridden by your data protection interests or your fundamental rights and freedoms. In some cases, we may have a legal obligation to collect or retain personal data or may need it to protect your vital interests or those of another person. In certain circumstances, we may request your consent (regardless of any contract between us) before collecting, using, or disclosing your personal data.

If we process sensitive personal data about you, in addition to ensuring that one of the aforementioned legal bases applies, we will ensure that one or more of the reasons for processing sensitive personal data are met.

ARCO Rights

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), you have the right to access, rectify, cancel, or oppose (ARCO) the processing of your personal data. To exercise these rights, you can contact our privacy department at soporte@add-host.com.

Changes to the Privacy Notice

We reserve the right to modify this Privacy Notice at any time. Any changes will be notified through our Site and will take effect from the date of publication.

Contact

If you have any questions or comments about this Privacy Notice, you can contact us via email at soporte@add-host.com.